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Recognizing a Credit Repair Scam

Home > Financial Resource Center Home > Loan & Credit Management > Recognizing a Credit Repair Scam
Home > Financial Resource Center Home > Loan & Credit Management > Recognizing a Credit Repair Scam

Recognizing a credit repair scam is crucial to protecting your financial health and personal information. Here are some common signs and red flags to watch out for:

  1. Upfront Fees: Legitimate credit repair companies usually charge fees after they have provided services, while scammers may request large upfront payments before any work is done.
  2. Promises of Quick Fixes: Be wary of any company that promises to remove negative information from your credit report quickly or guarantees specific results. Legitimate credit repair is a process that takes time.
  3. Vague or Misleading Information: Scammers often use vague language or legal jargon to confuse consumers. They may promise to erase bad credit, which is not possible.
  4. Pressure Tactics: If a company is pressuring you to sign up right away or discouraging you from reading the fine print, it’s a huge red flag.
  5. No Written Contract: A legitimate credit repair company will provide a written contract detailing services, fees, and your rights. If a company does not offer this, it could be a scam.
  6. Claims About Credit Repair Secrets: Be cautious of companies that claim to have inside knowledge or secrets about how to repair your credit, as legitimate credit repair involves standard procedures.
  7. Not Disclosing Your Rights: Under the Credit Repair Organizations Act (CROA), credit repair companies are required to provide you with specific information about your rights. If this is not presented, be wary.
  8. Use of a PO Box: If a company's contact information includes only a PO Box instead of a physical address, this could indicate a scam.
  9. Lack of Transparency: If the company does not explain how they plan to improve your credit score or if they avoid providing clear information, it can be a sign of a scam.
  10. Refusal to Discuss Your Credit Report: A legitimate company will review your credit report with you and help you understand what needs to be addressed. If they avoid discussing your specific situation, it’s a red flag.
  11. Negative Reviews: Research the company online. Look for reviews on third-party sites to see if others have reported issues. A pattern of complaints is a strong indicator of a scam.
  12. No Guarantee of Results: No one can guarantee to improve your credit score. Be cautious of companies that do promise this.


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Important Numbers

Member Services: 800.633.2848 (available 24/7)

Credit & Debit Card Member Services: 800.633.2848 ext 4856 (available 24/7)

Credit Card Lost or Stolen: 866.839.3485
For International Calls: 727.570.4881

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